Courtyard Cluj-Napoca Downtown
依照價格或偏好，尋找位於克路納波卡且在你旅行期間可供預訂的最佳飯店
一站式比較上百個網站的Courtyard Cluj-Napoca Downtown優惠
留意可以免費取消或廣受好評的超值好康
比較房型與價格
我們會為你比對上百個網站，找出最超值的價格
含所有稅金及其他費用
飯店快訊
入住時間： | 15:00 |
|---|---|
退房時間 | 12:00 |
兒童 | 此飯店歡迎孩童入住 |
設施與服務
Wi-Fi
停車
空調
機場巴士
健身中心
24 小時接待中心
更多Courtyard Cluj-Napoca Downtown相關資訊
Courtyard Cluj-Napoca Downtown
Courtyard by Marriott Cluj - Napoca Downtown 地理位置很好，位於克盧日納波卡中心，有空調客房，有健身中心、WiFi（免費）和共用休息室。這間 4 星級飯店提供客房服務和 24 小時接待櫃檯。館內提供私人停車位。 Courtyard by Marriott Cluj - Napoca Downtown 的每間客房都有書桌、平面電視、私人衛浴、寢具和毛巾。 所有客房均有保險箱。. ..
評分與評價
清潔度4.1
地點4.1
服務4.1
設施4.1
旅客評價
篩選方式
排序方式
旅客提及的特色
情侶
留言日期：2024年7月21日
入住日期：2024年7月
Great modern hotel with great staff and mega breakfast.
Beautiful new hotel in Cluj. Staff are very professional and uphold the high quality of Marriott Courtyard. The air conditioning in the room works great. Breakfast is mega! Great selection, everything fresh and great selection. The bar in the hotel is beautiful, the restaurant we did not test. The reception staff are helpful, very professional and always friendly. In a few minutes you can walk to the city center and discover great restaurants, and the nightlife.
情侶
留言日期：2025年1月5日
When we arrived, the mirror was already broken. We came from the airport for new years night and were exhausted. I didn’t notice this until 30 minutes after check in. Just as I was about to unpack to take a shower (the bathroom comes before the bed so I didn’t notice on time), I saw the broken mirror. My partner was outside smoking and came to our room since I messaged him we need to report this to the front desk. We did and he said he will see what he can do. Fine, we ask for a new room and got it. We finished showering only to quickly have to put our clothes on. My hair not even fully dry, to hear the fire alarm go off. This was at 23:00. I wanted to get ready for the evening and go in the city so this was delayed. By the time they announced that it was a false alarm, we were with all our bags outside and I was just praying to god I would not catch a cold. The false alarm was caused by someone who was smoking indoors at the event held downstairs… Absurd. THIS IS NOT HOW YOU START NEW YEAR. Back to our room I had less than 30 minutes left to get ready. We were late to the city and had missed the big countdown. Upon checkout we mentioned those things to another employee from the front desk. The girl was friendly and realised that it wasn’t our fault and tried her best to sort something out with her manager but to no result. The manager made sure we paid for a mirror that we didn’t damage. He simply doesn’t care and is more concerned with his money than clients… We also mentioned how the hotel room was freezing with airconditioning after the shower. Yet in the morning felt like the Sahara desert. Our throats were dry from all the heating that we had to open the window. The spare room we were given last minute was supposed to be a “street view” per the guy who checked us in… It was a view of the cemetery. Despite the girl at the checkout being friendly she kept insisting I didn’t pay. I kept showing proof that I did on trip.com. She understood after not budging a few times that I’m not paying extra and my card had indeed been charged. All in all, a very bad experience. Ended up paying 100€ for the mirror and normally this was “discounted” for mentioning it??? What about not letting an innocent customer pay to begin with? Very disappointing start of the new year and would stay far away unless you like disorganised hotels and a stressful environment instead of a relaxing getaway… Not recommended at all!
獨遊旅客
留言日期：2025年1月2日
入住日期：2025年1月
Disappointed on the basic service
A new, clean hotel with staff who still have a lot to learn about hospitality. Room clean, bed exceptional, quality of sleep very good. Instead, modest service at best. They charge you 5 euros to bring a 3.5 euro coffee to your room. They have instant coffee in the room, something that should be banned in a Marriott hotel, and the tea, effectively the worst and cheapest in the country. I find it unacceptable to scrimp on a poor cup of tea, effectively undrinkable, when they have a quality tea for breakfast. And which, if you want to pay for it separately from breakfast, costs twice as much as a coffee, which I think is an aberration. Small details matter enormously. They ruin their brand on simple, cheap things. And I asked the reception to give me a packet of quality tea, and they told me to buy from the bar, which was closed anyway. That's pathetic! Also, if you want to make a reservation through reception, they told you a price, and they invoice you a different one. So, do not trust them on the phone.
飯店回應
留言日期：1月10日
Dear Liliana,
Thank you for taking the time to share your feedback. We sincerely appreciate your kind words about the cleanliness of our hotel, the quality of the room, and the exceptional comfort of the bed.
However, we are truly sorry to hear that certain aspects of your stay did not meet your expectations. We understand that small details, such as the quality of tea and coffee, can make a significant impact on the overall guest experience. Since the opening we received only positive feedback about the tea from the room. Please, rest assured that your comments have been shared with our management team, and we will review our in-room beverage offerings and room service pricing to ensure they align with the quality and value our guests expect.
We also regret any miscommunication you experienced with our reception team regarding tea availability and reservation pricing. This is not the standard of service we strive to provide, and we will be addressing these issues with our staff to prevent such situations in the future.
Your feedback is invaluable in helping us identify areas for improvement, and we hope you will give us another chance to deliver the seamless and exceptional experience you deserve.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
Kind regards,
Spatari Maria
Front Office Manager
Thank you for taking the time to share your feedback. We sincerely appreciate your kind words about the cleanliness of our hotel, the quality of the room, and the exceptional comfort of the bed.
However, we are truly sorry to hear that certain aspects of your stay did not meet your expectations. We understand that small details, such as the quality of tea and coffee, can make a significant impact on the overall guest experience. Since the opening we received only positive feedback about the tea from the room. Please, rest assured that your comments have been shared with our management team, and we will review our in-room beverage offerings and room service pricing to ensure they align with the quality and value our guests expect.
We also regret any miscommunication you experienced with our reception team regarding tea availability and reservation pricing. This is not the standard of service we strive to provide, and we will be addressing these issues with our staff to prevent such situations in the future.
Your feedback is invaluable in helping us identify areas for improvement, and we hope you will give us another chance to deliver the seamless and exceptional experience you deserve.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
Kind regards,
Spatari Maria
Front Office Manager
情侶
留言日期：2024年12月25日
入住日期：2024年12月
COLDER HOTEL
I was greeted with coldness at the reception, but the surprise in the room was even moor colder. After several insistences, they changed the heat level a little. Breakfast had to be ordered the day before. A big shame for such a large investment, very good position, but I think the management is inexperienced. I don't understand how Courtyard accepts this situation . As an Elite Ambassador in Bonvoy, I don't recommend this hotel
飯店回應
留言日期：12月26日
Dear Petre,
Thank you for taking the time to share your feedback. We sincerely regret that your recent experience with us did not meet your expectations, and we truly value your insights as a loyal Bonvoy Elite Ambassador member.
Regarding your concerns, we are sorry that the room temperature did not meet your preferences upon arrival. Please know that we strive to ensure our rooms are comfortable for our guests. For future stays, we would be more than happy to pre-adjust the room temperature to your desired setting if you let us know prior to your arrival. As a sustainable practice, heating in unoccupied rooms is minimized to conserve energy.
Regarding breakfast, we understand your expectations and apologize for any inconvenience. During the low season, when many guests prefer time with their families during winter holidays, we aim to provide a personalized breakfast experience by offering A La Carte menu that allows guests to select their preferences without limitation. However, we appreciate your perspective and will review how we communicate this to ensure clarity and satisfaction.
We are committed to improving based on your feedback and hope to have the opportunity to welcome you back and provide a stay that reflects the quality and service you expect from Courtyard by Marriott.
Best regards,
Spatari Maria
Front Office Manager.
Thank you for taking the time to share your feedback. We sincerely regret that your recent experience with us did not meet your expectations, and we truly value your insights as a loyal Bonvoy Elite Ambassador member.
Regarding your concerns, we are sorry that the room temperature did not meet your preferences upon arrival. Please know that we strive to ensure our rooms are comfortable for our guests. For future stays, we would be more than happy to pre-adjust the room temperature to your desired setting if you let us know prior to your arrival. As a sustainable practice, heating in unoccupied rooms is minimized to conserve energy.
Regarding breakfast, we understand your expectations and apologize for any inconvenience. During the low season, when many guests prefer time with their families during winter holidays, we aim to provide a personalized breakfast experience by offering A La Carte menu that allows guests to select their preferences without limitation. However, we appreciate your perspective and will review how we communicate this to ensure clarity and satisfaction.
We are committed to improving based on your feedback and hope to have the opportunity to welcome you back and provide a stay that reflects the quality and service you expect from Courtyard by Marriott.
Best regards,
Spatari Maria
Front Office Manager.
留言日期：2024年11月29日
入住日期：2024年11月
The location is fantastic, close to everything. The hotel is very clean and the staff is very friendly
地點良好
400083 羅馬尼亞克路納波卡Avram Iancu No. 23-25|距離克盧日競技場 1.64 公里
10 件好玩新鮮事0.70 公里內
1.65 公里
0.64 公里
2.38 公里
機場7.12 公里內
7.12 公里
入住與退房
最早入住時間：
15:00
最晚退房時間：
12:00
實用資訊
此飯店歡迎孩童入住
客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。 未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。
Courtyard Cluj-Napoca Downtown：常見問答
旅行期間需要租車或預訂機票嗎？
你知道我們可以協助你規劃接下來的旅程嗎？快來瀏覽航班和租車的獨家優惠與超值好價吧。飛往克路納波卡的機票
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